• May 5th, 2025
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Managed IT Services

1. Ongoing support for networks, servers, and endpoints.
2. Includes monitoring, updates, backups, and troubleshooting.
3. Often offered under a subscription or SLA (Service Level Agreement).

Cloud Services

1. Migration to and management of cloud platforms (e.g., AWS, Azure, Google Cloud).
2. Cloud storage, computing power, virtual machines, and SaaS applications.

Network & Infrastructure

1. Setup and management of networking equipment (routers, switches, firewalls).
2. Network security, bandwidth optimization, and system integration.

Cybersecurity

1. Threat detection, risk assessment, and response planning.
2. Firewall configuration, anti-malware, encryption, and employee training.

Help Desk Support

1. End-user support for hardware/software issues.
2. Typically available via phone, email, or chat.

Data Management & Backup

1. Data storage solutions, disaster recovery planning.
2. Regular data backups and recovery strategies.

• May 5th, 2025
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Description: Customers pay a recurring fee for regular delivery or access.

Platform Examples: Netflix, Amazon Prime, Dollar Shave Club, Blue Apron

Products/Services: Digital content, meal kits, razors, vitamins, SaaS

Features:

1. Auto-renewals
2. Custom delivery schedules
3. Flexible subscription plans

Advantages:

1. Predictable revenue
2. High customer retention

Challenges:

1. Churn management
2. Requires consistent value delivery

• May 5th, 2025
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Description: Manufacturers or brands sell directly to end-users, without retailers.

Platform Examples: Nike.com, Casper, Warby Parker

Products/Services: Fashion, beauty, wellness, tech accessories

Features:

1. Brand-owned platform
2. Deep customer engagement
3. Personalized packaging & marketing

Advantages:

1. Higher margins
2. Full control of brand and experience

Challenges:

1. Requires investment in marketing & logistics
2. Need to manage customer service and fulfillment