Privacy Policy for Gamma Pay Mobile Application

Gamma Pay Mobile Application is developed and operated by Gamma Soft Limited, a sister concern of Gamma Innovations Limited. This Privacy Policy outlines our commitment to protecting the privacy of users and describes the information we collect, how it is used, and the choices you have regarding your personal information.

Information We Collect:
a. User Credentials: The App requires users to select their dedicated network and provide a username and password to log in. No additional user registration process is needed.
b. Subscriber Information: The App may collect and process subscriber information such as account details, STB (Set-Top Box) information, and package management data.

How We Use Your Information:
a. Authentication: User credentials are collected solely for the purpose of authenticating and authorizing access to the App.
b. Subscriber Management: Subscriber information is used for managing STBs, billing, and providing real-time subscriber updates.
c. Service Improvement: We may use aggregated and anonymized data to improve the functionality and performance of the App.

Data Security:
a. Encryption: We employ industry-standard encryption protocols to safeguard user data during transmission.
b. Access Controls: Access to user information is restricted to authorized personnel and is protected by access controls and authentication mechanisms.

Third-Party Access:
a. Service Providers: We may engage third-party service providers to assist in the operation of the App. These providers are contractually obligated to maintain the confidentiality and security of user information.
b. Legal Compliance: We may disclose user information if required by law or in response to legal processes.

User Rights:
a. Access and Correction: Users have the right to access and correct their personal information stored in the App.
b. Deactivation: Users can independently activate and deactivate their STBs using the App.

Monetization Strategies:
a. Data Insights: Aggregated and anonymized data may be used for generating insights that can be monetized.
b. Consulting and Support Contracts: Users may enter into consulting or support contracts with Gamma Soft Limited, and the terms of these contracts will govern the use of data.

Policy Changes:
a. Notification: Users will be notified of any material changes to this Privacy Policy through the App or other means.

Contact Information:
a. Support: For questions or concerns regarding privacy, please contact us at suport@gammasoftbd.com .