Core Features of  Restaurant POS System

Order Management:

1. Support for Dine-in, Takeaway, and Delivery services.
2. Interactive table layout for smooth floor management and table-side ordering using tablets or handheld devices.
3. Allow split bills by item, seat, or guest and accept multiple payment methods in one transaction.
4. Configure order modifiers such as “no onions,” “extra cheese,” or “gluten-free” for enhanced personalization.

 Menu Management:

1. Fully customizable menus with categories, pricing, and variants (e.g., size, flavor).
2. Upload images and descriptions for each menu item to enhance customer engagement.
3. Instantly enable or disable daily specials, seasonal items, or limited-time offers.
4. Create combos, upsell suggestions, and meal deals to boost average order value.

Inventory & Stock Control:

1. Monitor ingredient levels and track consumption based on actual sales data.
2. Automatic stock deductions triggered by menu item sales.
3. Receive low stock alerts to prevent shortages during busy hours.
4. Manage supplier profiles, generate purchase orders, and record deliveries to streamline procurement.

Kitchen Display System (KDS) & Printing:

1. Automatically route orders to kitchen or bar printers or digital display screens.
2. Set up different routing rules based on item type (e.g., drinks to bar, entrees to grill station).
3. Real-time order status updates (e.g., “preparing,” “ready for pickup”) for servers and customers.

Billing & Payments:

1. Accept cash, credit/debit cards, mobile wallets (e.g., Apple Pay, Google Pay), and QR code payments.
2. Integrated support for payment terminals and contactless transactions.
3. Enable split billing, percentage or fixed tipping, and multi-currency support.
4. Apply discounts, promotional codes, and manage loyalty points with ease.

Employee Management:

1. Define user roles and permissions for managers, servers, kitchen staff, and more.
2. Clock-in/clock-out functionality for time tracking and payroll integration.
3. Track sales performance by employee, including upselling rates and tip earnings.

Customer Relationship Management (CRM):

1. Store customer profiles, order history, and preferences for repeat visits.
2. Run loyalty and rewards programs to increase retention.
3. Collect customer feedback via digital surveys or receipts.
4. Set automated reminders for customer birthdays or anniversaries and send offers.

Reporting & Analytics:

1. Access real-time and historical sales reports, including itemized breakdowns.
2. Identify best-selling products, peak hours, and revenue trends.
3. Compare labor costs vs. sales to optimize staffing.
4. Generate comprehensive profit/loss, tax, and expense reports.

Multi-Location Support:

1. Maintain a centralized menu, pricing structure, and business settings.
2. Track inventory levels and transfer stock between locations when needed.
3. Analyze franchise-wide data, generate reports per branch or as a group.

Cloud-Based Access (Optional):

1. Remote access to dashboards, reports, and live data from any device.
2. Get real-time updates on sales, staff activity, and kitchen performance.
3. Benefit from automatic data backups, software updates, and secure cloud hosting.