D2C – Direct to Consumer
Description: Manufacturers or brands sell directly to end-users, without retailers.
Platform Examples: Nike.com, Casper, Warby Parker
Products/Services: Fashion, beauty, wellness, tech accessories
Features:
- Brand-owned platform
- Deep customer engagement
- Personalized packaging & marketing
Advantages:
- Higher margins
- Full control of brand and experience
Challenges:
- Requires investment in marketing & logistics
- Need to manage customer service and fulfillment
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