CATV SMS
The Subscriber Management System (SMS), developed by Gamma Soft Limited, is a cutting-edge software solution tailored to streamline the management of subscribers and their services for Cable Operators (CO) and Local Cable Operators (LCO). This robust system offers an all-in-one platform designed to handle diverse operational needs efficiently. Additionally, it features a Mobile Application, available on the Google Play Store, providing enhanced accessibility and functionality for on-the-go management.
Key Features
- CO/LCO Management
- Centralized management of Cable Operators (CO) and Local Cable Operators (LCO) with an intuitive interface.
- Comprehensive record-keeping of LCO-specific details, including subscriber lists, associated STBs (Set-Top Boxes), and package assignments.
- Integration with billing and reporting modules for seamless data flow.
- STB Inventory Management
- Efficient tracking of STB inventory to ensure accurate distribution and management.
- Integration with vendor information for procurement and tracking purposes.
- Assignment of STBs to specific subscribers or operators with full status visibility (active, inactive, faulty, etc.).
- Compatibility with CAS (Conditional Access System) to monitor and control service access.
- Package and Channel Management
- Easy creation and configuration of service packages.
- Management of individual channels and bundling them into customizable packages.
- Flexible pricing models to accommodate varied subscriber needs.
- Direct integration with the billing system for accurate invoicing.
- Subscriber Management
- Subscriber Profiles:
- Complete lifecycle management from onboarding to service termination.
- Integration with STB and SMC (Subscriber Management Cards) to ensure seamless service delivery.
- Notifications:
- Instant notifications via SMS or voice messages for service updates, promotional offers, and payment reminders.
- Transfer Management:
- Simplified process for transferring subscribers between operators, packages, or locations.
- Accounts and Billing
- Account Management:
- Centralized ledger for subscribers, LCOs, and COs.
- Real-time updates on account balances and payment history.
- Automated Billing:
- Accurate calculation of subscription fees based on selected packages and services.
- Integration with the payment gateway for smooth payment processing.
- Reporting:
- Comprehensive reports for revenue, payments, and outstanding balances, available at the subscriber, LCO, and CO levels.
- CAS Functionality
- Conditional Access System (CAS):
- Monitors and controls access to channels and services at the subscriber level.
- STB Management:
- Ensures that only authorized STBs receive subscribed services.
- Notifications:
- Automatic notifications for changes in CAS settings or issues with STBs.
- Voice and Text Messaging System
- Ability to send voice messages and SMS notifications to subscribers.
- Supports notifications for billing reminders, promotional messages, and general updates.
- Enhances communication between operators and subscribers.
- Payment Gateway Integration
- Integration with popular Bangladeshi payment gateways to support local payment methods.
- Enables online payment for subscription fees, bill settlements, and add-ons.
- Offers real-time transaction tracking for both subscribers and operators.
- Mobile Application
- Available on the Google Play Store, the mobile application allows subscribers and operators to manage their accounts conveniently.
- Key features of the mobile application include:
- Subscription management: View and modify packages.
- Bill payment: Easy access to payment options.
- Notifications: Receive alerts for due payments, updates, and promotions.
- Reports: View billing and usage reports on the go.