Privacy Policy of Gammapay
Gammapay provides a Software-as-a-Service (SaaS) platform for
CATV billing, internet service billing, and education/tuition fee collection.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
- Full name
- Phone number
- Email address
- Address
- Customer ID or account number
b. Billing & Payment Information
- Billing details (subscription plans, invoices)
- Payment transaction records
- Payment method details (processed securely via third-party providers; we do not store full card or mobile wallet credentials)
c. Service-Specific Information
Depending on usage:
- CATV subscriber data
- Internet account details
- Student information (name, ID, class, institution, fee records)
d. Usage & Technical Data
- IP address
- Device & browser type
- Log data and activity within the system
e.Cookies & Tracking
- We use cookies and similar technologies to improve performance and user experience.
2. How We Use Your Information
We use your information to:
- Provide billing and payment collection services
- Generate invoices and track payments
- Send payment reminders, notifications, and receipts
- * Manage customer/subscriber/student accounts
- * Improve system performance and user experience
- * Prevent fraud and ensure platform security
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal data. We may share data with:
- Payment providers Mobile financial services (e.g., bKash, Nagad), banks, or gateways
- Service ProvidersCloud hosting, analytics, SMS/email notification services
- Business ClientsOrganizations using Gammapay (e.g., ISP providers, cable operators, schools) to manage their customers/students
- Legal AuthoritiesWhen required by law
4. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain financial records
- Comply with legal obligations
5. Data Security
We use industry-standard security measures (encryption, secure servers, access control) to protect your data. However, no method of transmission over the internet is completely secure..
6. Your Rights
You may have the right to:
- Access your personal data
- Request corrections
- Request deletion (subject to legal requirements)
- Object to certain processing
To make a request, contact us at: gammasoftbd@gmail.com
7. Third-Party Services
Gammapay integrates with third-party services (such as payment gateways and SMS providers). Their privacy policies apply to your interactions with those services.
8. Children’s Privacy
We may process student data for educational institutions. This data is handled on behalf of the school, and they are responsible for obtaining appropriate consent from parents or guardians where required.
9. International Data Processing
Your information may be processed on servers located outside your country, depending on our hosting providers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date..
11. Contact Us
Email: gammasoftbd@gmail.com
Company: Gammasoft Limited
Address: Motahar Lodge (7A), 04 Purana Paltan, Dhaka-1000