- Gamma Soft BD
- About
Privacy Policy for Gamma Pay Mobile Application
Gamma Pay Mobile Application is developed and operated by Gamma Soft Limited, a sister concern of Gamma Innovations Limited. This Privacy Policy explains how we collect, use, and protect user information, especially with the integration of the EPS (Easy Payment System) payment gateway for payments and recharges.
1. Information We Collect
a. User Credentials: Users must select their network and provide a username and password to log in. No additional registration is required.
b. Subscriber Information: We may collect account details, Set-Top Box (STB) information, and package management data for service management.
c. Payment Information: The App may collect and process payment information such as:
1.Credit/debit card details
2.Bank account information
3.Transaction details (amount, date, time)
4.Payment method details (wallet, bank, card, etc.)
5.EPS account information (if applicable)
6.Billing history
2. How We Use Your Information
a. Authentication: User credentials are used for authentication and secure access.
b. Subscriber Management: Account and STB information are used for billing, package management, and service updates.
c. Payment Processing: Payment information is used solely for processing transactions, managing payment-related activities, and providing transaction history to users.
d. Service Improvement: Aggregated and anonymized data may be used to improve app functionality.
e. Fraud Prevention & Security: Payment transactions are monitored to detect fraudulent activities and ensure secure transactions.
3. Data Security
a. Encryption: All sensitive data, including login credentials and payment transactions, are encrypted using industry-standard protocols.
b. Secure Access Controls: Only authorized personnel can access sensitive user data.
c. Payment Security: We employ industry-standard encryption and secure socket layer (SSL) technology to protect payment information during transmission. Payment data is stored securely and in compliance with relevant financial regulations such as PCI-DSS.
4. Third-Party Access
a. Payment Gateway (EPS): All payments and recharges are processed through EPS. Users should review EPS’s Privacy Policy for details on how they handle financial data.
b. Service Providers: We may engage third-party service providers for hosting, analytics, or customer support. These providers are bound by confidentiality agreements.
c. Legal Compliance: We may disclose user data if required by law or legal processes.
5. User Rights
a. Access & Correction: Users can access and update their personal information.
b. Payment Management: Users have the right to manage their payment methods, view transaction history, and request corrections to payment-related information.
c. Deactivation & Account Control: Users can activate or deactivate their STBs within the app.
d. Refunds & Disputes: Users must follow EPS’s policies for refunds or disputed transactions.
6. Monetization Strategies
a. Data Insights: We may use anonymized data for analytics and service improvements.
b. Consulting & Support Contracts: Users may enter support agreements with Gamma Soft Limited, governed by separate terms.
c. Payment Data Usage: Payment data will not be used for monetization purposes unless explicitly stated and agreed upon by the user.
7. Policy Changes
We may update this Privacy Policy from time to time. Users will be notified of major changes through the app or other communication channels.
8. Contact Information
For privacy concerns or support, contact us at [email protected].
200+
Engineers & Workers
6+
Sister Concern
30+
Projects Completed
5+
International Awards
Quality Assurance
Ensure first and best product quality and service
Effective Team Work
Pursue organizational solidity and press on effective team-work
Creditable Integrity
Value talent cultivation and encourage creative innovation
Meet Our Team
MD. YOUNUS
Servicing Engineer
MD. ABDULLAH
Logistics In Charge
MD. ZILLUR RAHMAN
Software Engineer
Md. Ali Sami
Web Application Developer
ABUL FAZAL MOHAMMAD EUNUS
Managing Director
MD. Nawshad Alam
CTO & Co-Founder
Titu Howlader
Sales Executive
Md. Riyad Mahmud
Mobile Application Developer
Md. Sabbir Hossain
Graphic Designer
MD Fahad
Digital Marketing & SEO Consultant
GammaSoft has consistently embraced innovation to provide a superior level of excellence. Request Quote